Privacy Policy

1. Introduction

WanderINDRat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information from you in several ways:

Information You Provide

• Name, email address, and phone number through inquiry forms
• Travel preferences and booking details
• Payment information (processed securely through payment gateways)
• Special requests, dietary restrictions, and health information

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring URL and device information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Processing tour inquiries and bookings
• Sending confirmation emails and tour updates
• Processing payments and refunds
• Improving our website and services
• Responding to customer inquiries and support requests
• Sending promotional emails (with your consent)
• Complying with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Tour guides and service providers necessary to fulfill bookings
• Payment processors for secure transaction handling
• Legal authorities if required by law
• With your explicit consent for other purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes SSL encryption for data transmission, secure password storage, and limited access to sensitive data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Opt-out of promotional emails
• Request data portability in a structured format

To exercise these rights, please contact us using the information provided below.

8. Retention of Data

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. For booking records, we maintain information for at least 3 years for financial and legal compliance purposes. You may request deletion at any time, subject to legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing your information.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

11. International Data Transfers

If you are accessing our website from outside India, your information may be transferred to, stored in, and processed in India. By using our website, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: wanderindrat@gmail.com
Phone: +91 (810) 107-8790
Address: Kolkata, India

14. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at wanderindrat@gmail.com